Terms of Service

By accessing or using LiftDuo ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Platform.

LiftDuo is a technology marketplace that connects independent personal trainers ("Trainers") with individuals seeking fitness services ("Clients").

• Does NOT provide fitness, training, or health services
• Is NOT a party to any agreement between Trainers and Clients
• Does NOT employ, control, or supervise Trainers

All services are performed solely by independent Trainers.

Nothing in these Terms creates any employment, partnership, joint venture, or agency relationship between LiftDuo and any user. Trainers operate as independent contractors and are solely responsible for their business activities.

LiftDuo does not guarantee:

• The qualifications, certifications, or licenses of any Trainer
• The quality, safety, or effectiveness of any services
• The accuracy of any user-provided information

LiftDuo may, at its sole discretion, review, verify, or screen Trainer profiles or information; however, it is under no obligation to do so and makes no representations or warranties regarding any such review. Users are solely responsible for evaluating Trainers and making informed decisions.

You acknowledge that participation in fitness activities involves inherent risks, including but not limited to injury, illness, or death.

By using the Platform, you:

• Voluntarily assume all risks associated with training services
• Agree that you are physically capable of participating
• Waive any and all claims against LiftDuo arising from injuries or damages

All users agree to:

• Provide accurate and truthful information
• Use the Platform in compliance with all laws
• Act respectfully and professionally

Trainers specifically agree to:

• Maintain all required certifications or licenses (if applicable)
• Maintain appropriate liability insurance (recommended)
• Ensure safe training practices

LiftDuo may facilitate payments through third-party payment processors, including Stripe. By using the Platform, you agree to be bound by Stripe's terms and conditions and privacy policy, as applicable.

However:

• All transactions are between Trainers and Clients
• LiftDuo is not responsible for service delivery, cancellations, or disputes
• Fees charged by LiftDuo (if any) are non-refundable unless stated otherwise

Any disputes regarding services, refunds, or cancellations must be resolved directly between Trainers and Clients. LiftDuo may provide a mechanism within the Platform for users to report or flag disputes, safety concerns, or misconduct. However, LiftDuo is not obligated to investigate, mediate, or resolve such disputes. LiftDuo reserves the right, at its sole discretion, to take action including account suspension or removal based on reported issues.

To the fullest extent permitted by North Carolina law, LiftDuo shall not be liable for:

• Personal injury or death
• Property damage
• Loss of income or opportunity
• Indirect, incidental, or consequential damages

Your use of the Platform is at your own risk.

You agree to defend, indemnify, and hold harmless LiftDuo from any claims, damages, liabilities, and expenses arising from:

• Your use of the Platform
• Your interactions with other users
• Your violation of these Terms

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in Charlotte, North Carolina.

You agree:

• To waive your right to a jury trial
• To bring claims only in your individual capacity
• Not to participate in any class action or representative proceeding

LiftDuo reserves the right to suspend or terminate accounts at its sole discretion, with or without notice.

LiftDuo may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of North Carolina.